Don T Be So Sure
Our fast-paced lives make it easier to become entrenched in particular positions—we don’t have time to be uncertain. Most of us weren’t trained to like confusion or to admit when we feel hesitant and uncertain. In our schools and organizations, we place value on sounding assured and confident. People are rewarded for stating opinions as if they’re facts. Quick answers abound; pensive questions have disappeared. Confusion has yet to emerge as a higher order value or behavior that organizations eagerly reward....